Data & Privacy

Privacy Policy & Cookies

Your privacy matters to us. This policy explains what data we collect, why we collect it, and how we protect it.

Last updated: January 1, 2025

1. Data Controller

The data controller responsible for your personal data is: Cosensible LLC 2105 Vista Oeste NW, Suite E Albuquerque, NM 87120 — United States Email: contact@cosensible.com Phone: +1 (575) 295-0019

2. Data We Collect

We collect only the data you voluntarily provide to us: • Contact form: your name, email address, and message when you submit our contact form. • Newsletter subscription: your email address and the language/locale you used when subscribing. • Analytics: we may collect anonymised usage data (pages visited, browser type, country) through analytics tools to improve our website. We do not collect sensitive personal data (health, financial, biometric data).

3. How We Use Your Data

We use your data for the following purposes: • To respond to your enquiries submitted via the contact form. • To send you our newsletter and AI insights (only if you subscribed). • To improve our website performance and user experience through aggregated analytics. • To comply with legal obligations. We will never sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process your data under the following legal bases: • Consent: newsletter subscriptions and cookies (you can withdraw consent at any time). • Legitimate interest: responding to contact form enquiries. • Legal obligation: when required by applicable law.

5. Data Retention

We retain your data only as long as necessary: • Contact form messages: up to 12 months after the last exchange. • Newsletter subscribers: until you unsubscribe. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us. • Analytics data: aggregated, anonymised data may be retained indefinitely.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our newsletter database is stored on a secured server hosted by Hostinger (EU-compliant data centres).

7. Your Rights (GDPR)

If you are in the EEA, you have the following rights regarding your personal data: • Right of access: request a copy of the data we hold about you. • Right to rectification: request correction of inaccurate data. • Right to erasure ("right to be forgotten"): request deletion of your data. • Right to restriction: request that we limit processing of your data. • Right to data portability: receive your data in a structured, machine-readable format. • Right to object: object to processing based on legitimate interest. • Right to withdraw consent: withdraw consent for newsletter or cookies at any time. To exercise any of these rights, contact us at: contact@cosensible.com You also have the right to lodge a complaint with your local data protection authority.

8. Cookies Policy

Our website uses cookies to improve your browsing experience. A cookie is a small text file placed on your device when you visit a website. Types of cookies we use: • Essential cookies: necessary for the website to function correctly. These cannot be disabled. • Analytics cookies: help us understand how visitors interact with our website (e.g., pages visited, time spent). Data is anonymised. • Preference cookies: remember your language and settings. When you first visit our website, we ask for your consent to use non-essential cookies via our cookie banner. You may accept or decline at any time. Most web browsers allow you to control cookies through their settings. Disabling cookies may affect the functionality of our website.

9. Third-Party Services

We use the following third-party services that may process your data: • Calendly (calendly.com): for booking consultations. Their privacy policy applies when you schedule a meeting. • Hostinger: our web hosting provider. Servers may be located in the EU or USA. We encourage you to review the privacy policies of these third-party services.

10. International Data Transfers

Cosensible LLC is based in the United States. If you are located in the EEA or another region with data protection laws, please note that your data may be transferred to and processed in the USA. We take appropriate safeguards to protect your data during such transfers.

11. Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

13. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact: Cosensible LLC Email: contact@cosensible.com Phone: +1 (575) 295-0019 Address: 2105 Vista Oeste NW, Suite E, Albuquerque, NM 87120, USA