AI assistant audit
Your chatbot speaks for your business. Do you know what it's saying?
Since August 2, 2026, the European law on artificial intelligence (the AI Act) has required an AI assistant to say it's an AI from the start of the conversation. Beyond the law, an assistant that makes up a price, a lead time, or a return condition puts your name on the line. We test yours the way a demanding customer would, and hand you a clear report with a remediation plan.
- 10
- business days
- 100+
- questions tested
What we check
Five points, tested one by one
- 1
Transparency
Does the assistant identify itself as AI, at the right time and in a way people understand? Is generated content labeled when it should be?
- 2
Invented answers
We ask more than a hundred real and trick questions: prices, stock, lead times, returns, warranties, terms. Every answer is compared with your official data.
- 3
Personal data
What data the assistant collects, where it goes, how long it's kept, and whether your visitors are informed: GDPR in Europe, Law 25 in Quebec.
- 4
Handover to a human
Does the assistant know how to say “I don't know” and hand over at the right time?
- 5
Language
Does it understand your customers the way they write: typos, abbreviations, Belgian and Quebec French expressions, a mix of French and English?
What you receive
A report where every line is backed by evidence
- A written report: every gap found, with the conversation that proves it
- A risk level for each gap: high, medium, low
- A concrete remediation plan, doable with your current tool whenever possible
- A 45-minute video call to walk you through the results
How it works
Ten business days, with nothing to install on your side
- A 30-minute call: your tool, your reference data, your sensitive questions
- Five business days of testing, with nothing to install on your side
- Report and results meeting within ten business days
Price
Quoted to fit your assistant
The price depends on the number of assistants and languages to check. Firm quote before we start: 50% on order, 50% on delivery of the report.
Then, if you wish: fixing your current assistant, or replacing it with a Cosensible assistant, which checks every figure before it's displayed. Quote on request.
Why us
We check your assistant against the rules we hold ourselves to
We build AI assistants ourselves, with one rule: they only say what they know. We know where others go wrong.
Our AI charter is public; we apply to our own products what we check in yours.
A French-speaking team, reachable during European business hours, at small-business rates.
Frequently asked questions
What people ask us about the audit
Yes: the tool itself may be compliant, but it's your configuration, your content, and your instructions that determine what it tells your customers.
Send us your website address.
Within 48 hours, free of charge, we'll tell you whether your assistant properly identifies itself as AI.