Which shops it is for
Your catalogue has its rules. The assistant sticks to them.
Conseilor answers from your product pages, whatever you sell. Here are four families of shops, the question that comes up most often, and what the assistant does with it.
- 4families
- 10 minsetup
01familyCrafts and home decor
What gets in the way
One-of-a-kind pieces, materials and dimensions that have to be explained one by one, and buyers who write in the evening to ask whether the rug is wool and whether it ships to Kenitra.
What the assistant does
The assistant argues from the product page: material, dimensions, care, delivery time. It finds a piece described from memory, in Darija as in French, and suggests what goes with it.
The result
Questions handled overnight, a basket that grows because the cushion leaves with the rug, and a qualified order waiting when you wake up.
02familyFashion and accessories
What gets in the way
Sizes, cuts and colours that trigger ten questions before the purchase, and a buyer who gives up if the answer makes them wait.
What the assistant does
It answers on size and material, suggests the matching item, and collects the name, phone number and city for delivery.
The result
Fewer drop-offs on the product page, a higher average order value, returns avoided.
03familyCosmetics and wellbeing
What gets in the way
Buyers who ask about ingredients, use and precautions, and one promise too many that can cost you dearly.
What the assistant does
It sticks to what the product page says, claims no certification, and steps aside as soon as it does not know.
The result
Immediate answers, with no claim you did not write yourself.
04familyFood and grocery
What gets in the way
Many references, frequent stock-outs, and buyers who order in everyday words rather than with the exact product name.
What the assistant does
It finds the product without the exact name, only offers what is still in the catalogue, and prepares the order to hand over.
The result
No item offered out of thin air, a clean order, a delivery that goes well.
Other shops
The assistant also serves these businesses
What the shop sells changes the answers, not the product: the assistant reads your catalogue and sticks to it.
Wholesalers and retailers
Large catalogue, availability questions, repeat orders.
Caterers and delicatessens
Ingredients, quantities, preparation times.
Parapharmacy
Use, precautions, what the product page says and nothing more.
Sales with delivery
Areas covered, quoted lead times, contact details collected.
Furniture and homeware
Dimensions, materials, matching items.
Made-to-order products
Options, variants, request passed to the merchant.
Stationery and supplies
Many references, search without the exact name.
Local produce
Origin, packaging, shipping.
Gifts and hampers
“A gift for a colleague”: four relevant items.
Parts and accessories
Compatibility as stated on the product page, never guessed.
Textiles and clothing
Sizes, cuts, care instructions.
Equipment and tools
Technical specifications, availability, quote passed on.
Your shop is not on the list?
If your buyers ask questions your catalogue can answer, the assistant can handle them. Send us your shop's address and we will tell you in thirty minutes whether we are the right fit.